VoiceObjects Developer Edition FAQs
The text below covers a collection of general questions related to the VoiceObjects Developer Edition.
- What is the difference between the VoiceObjects Developer Edition and VoiceObjects Desktop for Eclipse?
- What is the difference between VoiceObjects Desktop for Eclipse and VoiceObjects Desktop for Web?
- What versions of Eclipse are supported?
- Can I use the VoiceObjects Developer Edition with an existing installation of Eclipse?
- Can I use the VoiceObjects Developer Edition with Bea Workshop, IBM WebSphere Studio, SAP Netweaver Developer Studio and others?
- Do I need an installation of VoiceObjects Server to work with the VoiceObjects Developer Edition?
- Can I deploy applications developed with the VoiceObjects Developer Edition on VoiceObjects Server?
- What do I need to consider when installing a new version of the VoiceObjects Developer Edition?
- Can VoiceObjects Desktop for Web users access applications developed with the VoiceObjects Developer Edition?
- How can I test my applications?
- What are the limitations of the VoiceObjects Developer Edition?
- What are the system requirements for the VoiceObjects Developer Edition?
- Can I use the VoiceObjects Developer Edition for deploying applications in production?
- Which operating systems are supported for the VoiceObjects Developer Edition?
- Where can I find information on how to use the VoiceObjects Developer Edition?
- How can I disable Desktop for Eclipse in Eclipse?
- Where can I get information on training provided for the VoiceObjects products?
- How can I request Voxeo Extreme Support?
1. What is the difference between the VoiceObjects Developer Edition and VoiceObjects Desktop for Eclipse?
The VoiceObjects Developer Edition is a special packaging of VoiceObjects for application developers. The VoiceObjects Developer Edition includes VoiceObjects Desktop for Eclipse, the easy-to-use Eclipse-based development environment, and a runtime version of VoiceObjects Server including the entire library of media platform drivers to support your favorite IVR or USSD platform. Also included in the installation is Eclipse 3.5, Jetty Application Server, and Derby Database. The VoiceObjects Developer Edition is licensed at no cost for a single developer and up to 5 sessions or ports.
Desktop for Eclipse supports two operational modes (see next question). The version included in the VoiceObjects Developer Edition only supports the standalone mode without connection to a remote Metadata Repository.
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2. What is the difference between VoiceObjects Desktop for Eclipse and VoiceObjects Desktop for Web?
VoiceObjects Desktop, the graphical development environment within the VoiceObjects framework, is available in two editions: Desktop for Eclipse and Desktop for Web. Both Eclipse and Web interface options of VoiceObjects Desktop provide the same core functionality to create and manage phone applications based on the leading phone application server VoiceObjects Server.
Desktop for Eclipse is based on the development framework Eclipse and runs on a client machine. Desktop for Eclipse supports two operational modes. The network mode allows for team collaboration similar to Desktop for Web. The standalone mode allows developers and consultants for offline development and testing.
Desktop for Web is the Web-based interface of VoiceObjects Desktop providing a lightweight option for phone application development. Because it can be simply accessed by a Web browser Desktop for Web perfectly supports collaboration of distributed teams and developers with limited infrastructure requirements.
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3. What versions of Eclipse are supported?
Desktop for Eclipse supports Eclipse version 3.3.x or higher.
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4. Can I use the VoiceObjects Developer Edition with an existing installation of Eclipse?
Yes, Desktop for Eclipse can be integrated as a plug-in into existing installations of Eclipse. The VoiceObjects Developer Edition includes a complete installation of the Eclipse framework.
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5. Can I use the VoiceObjects Developer Edition with BEA Workshop, IBM WebSphere Studio, SAP Netweaver Developer Studio and others?
Yes, the VoiceObjects Developer Edition can also be integrated as a plug-in into commercial distributions of Eclipse, including BEA Workshop, IBM WebSphere Studio and SAP NetWeaver Developer Studio.
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6. Do I need an installation of VoiceObjects Server to work with the VoiceObjects Developer Edition?
No, the VoiceObjects Developer Edition comes with an embedded version of VoiceObjects Server so you can be connected to any media platform to test applications end-to-end.
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7. Can I deploy applications developed with the VoiceObjects Developer Edition on VoiceObjects Server?
Yes, applications developed with the VoiceObjects Developer Edition can be deployed on VoiceObjects Server by using the export/import functionality; they cannot be deployed directly on VoiceObjects Server though.
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8. What do I need to consider when installing a new version of the VoiceObjects Developer Edition?
The VoiceObjects Developer Edition uses an embedded database to store the application definitions. If this application data should be carried over, the projects should be exported before installing a new version.
To export a complete project, open the Repository Browser, right click the folder of the project version to be exported and from the context menu select “Export”.
Specify the export location and the export filename, and select the default export format VoiceObjectsXML. After installing the new version of Desktop for Eclipse you can import the exported projects, by using the Import function from the VoiceObjects menu.
A detailed description on how to export and import a project version can be found in Chapter 3 – Repository Browser in the Desktop for Eclipse Guide.
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9. Can VoiceObjects Desktop for Web users access applications developed with the VoiceObjects Developer Edition?
No, the VoiceObjects Developer Edition doesn’t support the network mode which is required for Desktop for Web application access. However, when operating a production version of Desktop for Eclipse in network mode, applications are stored in the central Metadata Repository. Using this mode, users can simultaneously work on projects by using Desktop for Eclipse and Desktop for Web.
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10. How can I test my applications?
The VoiceObjects Developer Edition provides the complete functionality to deploy applications and to operate them with any of the supported media platforms and gateways. For this, simply connect Desktop for Eclipse to a hosted or on-premise IVR platform and select the according media platform driver. Further information free or low cost IVR solutions and a complete list of all supported media plaforms can be found in the Recommended IVR section of the VoiceObjects Developer Portal. Additionally, functionalities like Session Debugging and Session Tracing available through the “Test Application” function support developers in testing applications.
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11. What are the limitations of the VoiceObjects Developer Edition?
With the exception of the network mode, there is no limitation in terms of functionality or in the time the product can be used. In standalone mode, applications are not stored in a central Metadata Repository. Furthermore, the VoiceObjects Developer Edition is limited to four concurrent dialog sessions.
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12. What are the system requirements for the VoiceObjects Developer Edition?
The system requirements for the VoiceObjects Developer Edition are as follows:
- Operating System: Microsoft Windows 2000, XP & Vista
- Eclipse: Eclipse version 3.3.x or higher
- Minimum hardware: 1GB RAM, Intel Pentium 3 1GHz or comparable
- Recommended hardware: 2GB RAM, Intel Pentium 4 2GHz or comparable
- Recommended minimum resolution: 1280 x 1024 pixels
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13. Can I use the VoiceObjects Developer Edition for deploying applications in production?
No. The requirements for securely deploying applications can only be met by an installation of VoiceObjects Server. Operating the VoiceObjects Developer Edition as server for a production system is neither supported by the product nor allowed by the license terms. However, applications developed with the VoiceObjects Developer Edition can be exported and deployed on a production system of VoiceObjects Server. For further information on licenses please contact sales@voxeo.com.
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14. Which operating systems are supported for the VoiceObjects Developer Edition?
The VoiceObjects Developer Edition is supported for Windows 2000, XP and Vista only. Support for Linux and other operating systems is planned for future versions.
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15. Where can I find information on how to use Desktop for Eclipse?
Desktop for Eclipse comes with a set of comprehensive product guides available as online help and in PDF format. To get a quick understanding on how to use Desktop for Eclipse, the Desktop for Eclipse Quick Start Guide and the Deskop for Eclipse Tutorial are provided. Further information can be found in the Desktop for Eclipse Guide and the Object Reference. Find the entire prodcut documentation in the VoiceObjects Documentation section of the VoiceObjects Developer Portal.
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16. How can I disable Desktop for Eclipse in Eclipse?
The Desktop for Eclipse plug-in can be disabled by closing the VoiceObjects perspective in Eclipse and restarting Eclipse.
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17. Where can I get information on training provided for the VoiceObjects products?
Find detailed information on the VoiceObjects training courses offered by the Voxeo University at the Voxeo University Website.
The Voxeo VoiceObjects training courses range from a detailed overview on VoiceObjects Server to specialized and advanced classes for deploying applications that take advantage of mulitple phone channels.
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18. How can I request Voxeo´s Technical Support?
If you need support beyond the above FAQs and provided Getting Started documentation, please open a ticket in Voxeo´s Evolution Portal.
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