Home » tech topics » Monthly Jam Sessions

Developer Jam Session

Please join VoiceObjects for a technical jam session.

Date: December 3, 2008
Time:
8am PDT, 11am EDT, 5pm CET
Topic: Business Metrics & Measures – Serving Reporting Needs for the Business
Speaker: Dr. Andreas Volmer – Presales Manager EMEA

Abstract: In this Jam Session, you will learn how to use advanced VoiceObjects development concepts to design and implement call flows that leverage the powerful reporting capacities of VoiceObjects Analyzer. The focus will be on application development – what to keep in mind when specifying Modules, Business Tasks, and Layers, and considering their effects on business reporting.

speaker

Archive Developer Jam Session Header

November 5, 2008

Time: 8am PDT, 11am EDT, 5pm CEDT
Topic: “Natural Dialog Management - Adding NLU and Other Advanced Speech Processing Features to Traditional Voice & DTMF Dialogs”
Speaker: Tobias Goebel, Sr. Presales Consultant, VoiceObjects

Abstract: Modern voice applications strive for more naturalness and more human-like man-machine interaction. While many simply embed a “How can I help you?” input state into their otherwise traditional dialogs, naturalness can mean much more, also on the side of speech output. This jam session introduces VoiceObjects’ “Natural Dialog Management”, a variety of features in the area of natural language understanding (NLU) and production. In this Jam Session, Tobias will give practical examples into how to enrich an existing voice or DTMF application with features such as implicit confirmation/correction, natural output of dynamic data, or caller-adaptive pronunciation.

View slides and audio recording in flash

Download PDF

Tobias Göbel


October 8, 2008

“Multi-Language Self-Service – Best Practices for Design & Deployment of Multi-Lingual Dialogs”

Dr. Andreas Volmer, Presales Manager EMEA

Dr. Angelika Salmen, Manager VUI Services, VoiceObjects


Abstract:
In this jam session, you will learn how to design, develop and deploy multi-language IVR services. You’ll see how to use VoiceObjects to manage prompts, add new language layers to an existing service, and apply audio formatting to dynamic data in a multi-language environment.

October 08 - Jam Session

October 08 - Jam Session Audio Files

October 08 - Jam Session - Prompt Lists

 

speaker speaker

September 3, 2008

“Effective Grammar Development & Testing - Using a Comprehensive IDE”

Tobias Goebel, Senior Pre-Sales Consultant
VoiceObjects, Inc.

 

Yves Normandin, President
NuEcho Inc.

Nu Echo - NuGram IDE Download

View Slides and Audio Recording in Flash

Download PDF file

Download Sample ABNF Grammar

Download Sample Coverage Set

Tobias GöbelYves Normandin


August 6, 2008

“Customer Behavior Analysis – Getting the Most out of Speech Statistics”

Michael Gill, Director Product Management
VoiceObjects

 

Download PDF file


Michael Gill


July 2 , 2008

“Using VoiceObjects with Hosted IVR Services”

Mark Stallings, Manager, Professional Services North America
VoiceObjects, Inc.

 

Download PDF file


Mark Stallings


June 11, 2008

“Successful Legacy IVR Migration: PeriPro-2-VoiceXML”

Tobias Goebel, Senior Pre-Sales Consultant
VoiceObjects, Inc.

 

View slides with audio recording on WebEx player

Download PDF file

Download Sample Migration Storyboard (MS Excel)


Tobias Göbel


May 20, 2008

“Over-the-phone Self-Service Powered by Web Services”

Dr. Andreas Volmer, Manager Presales EMEA

 

Download PDF file

Download Additional Resources and Materials


Dr. Andreas Volmer


April 29, 2008

“Getting the Most Out of Desktop for Eclipse - Tips & Tricks”

Stefan Besling, Vice President Engineering
VoiceObjects, Inc.

 

Download PDF file


Stefan Besling


April 2, 2008

“Developing Effective Voice User Interfaces Using VoiceObjects”

Dr. Angelika Salmen, Manager VUI Services

 

View slides with audio recording on WebEx player

Download PDF file


Dr. Angelika Salmen


February 28, 2008

“Developing Mobile Web Applications Using VoiceObjects”

Tobias Goebel, Senior Pre-Sales Consultant
VoiceObjects, Inc.

 

View slides with audio recording on WebEx player

Tobias Göbel