Demos & Templates

Prime Telecom Sample Application

Prime Telecom implements a sample self-service portal for a telecommunication company, supporting three phone channels (voice, text, and Web) in three different languages (US-English, UK-English, and German). Callers may get information on their current tariff (or service plan), order new tariff add-ons, change customer data such as credit card or postal address, get billing information, or ask for support.
IMPORTANT: You must have installed the Developer Edition to run these demos.

Prime Telecom Primer (890 KB PDF file)
Contains instructions how to install and use the Prime Telecom application, and gives in-depth information about the highlights and functionality.

Formatting Bus extension (65 KB zip file)
Required extension of the Formatting Bus. Please read the Prime Telecom Primer for detailed information on how to install this package.

Prime Telecom resources (44.9 MB zip file)
All resources of the Prime Telecom sample application. Please read the Prime Telecom Primer for detailed information on how to install this package.

Click here for a short demo of the Prime Telecom application in the text channel. The same “Enter new credit card data” self service as shown in that demo can be invoked on the mobile web channel and as a voice call, showing VoiceObjects’ capabilities in multi-phone-channel service delivery. For a high-level backstage view of the service implementation, watch this video. And if you want to know more, simply download and install the package on your VoiceObjects Developer Edition to see yourself how it works. The Prime Telecom Primer will help you understand the technical implementation.

VoiceObjects Developer Edition Demo

Watch Tobias Goebel’s VoiceObjects demonstration of the VoiceObjects Developer Edition from SpeechTEK 2008 in New York City. Tobias will show you a 10 minute overview of how to use VoiceObjects Storyboard Manager to build an application with VoiceObjects Desktop. Watch now.

VoiceObjects Integration with NuGram Server

NuEcho, our partner company with a focus on grammar development tools, has developed a server-based approach for generating dynamic grammars. Their NuGram Server combines grammar templates (defined in their Grammar Language) and dynamically-provided data to create dynamic grammars at call time. With the VoiceObjects Grammar Server Connector, VoiceObjects developers can leverage the NuGram Server for dynamic grammar creation in an easy, straightforward way, without having to know about the technical implementation details.

VoiceObjects Grammar Server Integration Package (1.4 MB Zip file)
This archive contains the connector (including the Java source code and ready-to-use Java archives), and a small sample VoiceObjects application with a dynamic grammar template.

VoiceObjects Grammar Server Integration User Guide (340 kB PDF file)
This user guide provides installation, configuration and usage instructions and a short description of the sample application.