Voxeo CXP – Application Lifecycle Management Suite

Voxeo CXP provides powerful functionality to enable the development, deployment, management and analysis of self-service applications across multiple phone channels including voice, text and web. It contains a broad set of tools which are covering the full application lifecycle. IVR applications built on Voxeo CXP are 100% portable and operate seamlessly on the Voxeo Prophecy platform or other leading standards-based IVR platforms such as Aspect, Avaya, Cisco, Genesys, Holly, Intervoice, Nortel, and Nuance. Web apps built on Voxeo CXP utilize HTML5 and the jQuery Mobile framework.

Note: With version 13, we renamed the product known as VoiceObjects to Voxeo CXP. VoiceObjects On-Demand, the hosted version of VoiceObjects, is now called CXP Hosting. Desktop for Eclipse, the Eclipse-based service creation and administration evironment for VoiceObjects, is now called CXP Developer.

The free CXP Developer download (latest version: 13.0) includes the easy-to-use Eclipse-based development environment and a runtime version of CXP Server including the entire library of media platform drivers to support your favorite IVR. Also included is the Eclipse development environment, Java JDK, additional required components and Prime Insurance and Prime Telecom sample applications. CXP Developer is licensed at no cost for a single developer and up to 5 sessions or ports.

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CXP Hosting

VoiceObjects 10.0 introduced VoiceObjects On-Demand (now CXP Hosting) which allows you to use the full CXP platform in a software-as-a-service model. The IDE client (CXP Developer) connects to Voxeo’s Evolution hosted network so you can build your applications and let Voxeo take care of the hosting.

Note: CXP Hosting currently uses either VoiceObjects Server 10.0 or 12.0. To work with CXP Hosting you need to use the corresponding version of VoiceObjects Desktop for Eclipse. To find out which version of CXP Hosting you are using, please open your application on the Evolution portal and check the version mentioned under “Platform”.

The CXP Server Standard Installation contains everything required for a stand-alone setup of CXP Server, including an embedded database. Optionally, an existing RDBMS may be used.

Voxeo Prophecy Platform – SIP-based IVR (Interactive Voice Response)

Voxeo Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform software to offer enterprise-class features with retail like simplicity, at an extremely low price.