Archive for the ‘Unified Self-Service’ Category

Webinar: Providing Self-Service Through SMS Applications

Tuesday, June 29th, 2010

Join us for this Jam Session on July 22, 2010.

Mobile self-service was long thoughtof as either Web-based or IVR-Based.
Voxeo is opening up new channels for customer self-service, such as Twitter or Facebook, as well as those that have been around for a long time, such as Instant Messaging or SMS.

It is easier than ever to create, manage, and report on multi-channel services using Voxeo technology.

In this session, Tobias Göbel will show you how to use VoiceObjects (Voxeo’s service creation, execution and reporting environment) as the front-end and IMified (Voxeo’s hosted texting platform) as the back-end to deliver self-service over SMS with unmatched ease of development and time to market.

Register now for this session on July 22, 2010

Time: 8:00 AM Western, 11:00 AM Eastern, 5:00 PM Central European

Upcoming Jam Session on Unified Self-Service

Monday, June 7th, 2010

Join us for our upcoming Jam Session on June 17, 2010.

In this session, Adam Kalsey will talk about “Unified Self-Service: Creating multi-channel communications apps using Voxeo tools”.

Unified Self-Service is a concept that allows you to develop an application once and deploy it on every available communications channel, such as Phone, SMS, IM, mobile web and others. One development team, one platform, one set of logs, analytics. Develop your business logic once and use it anywhere.

This developer jam session will explain how Unified Self-service can save you money and time while providing a higher level of service. We will discuss how organizations have delivered Unified Self-Service, and how you can use Voxeo tools and technologies to create Unified apps.

Join us for this session!

Date: Thursday, June 17, 2010

Time: 8:00 AM Western, 11:00 AM Eastern, 5:00 PM Central European