VoiceObjects Technical Blog

Did you read Tobias Göbel’s very recent blog about “IM-ifying VoiceObjects applications”? Well, I’m not saying it’s outdated. But, things have become even simpler since then.
When provisioning applications on Voxeo Evolution, you are no longer confined to the IVR channel. In addition to voice phone applications, you can provision your applications as “text messaging” applications. And you [...]

Now that Revision 1 of VoiceObjects 9.0 is available and Prophecy 10 can be previewed, it is time to look toward the bright future again.
VoiceObjects has always offered the Control Center, which gives you an up-to-the-minute view of what’s going on in your deployment and lets you take action. The information available in the Control [...]

One thing that’s so great about VoiceObjects Server is its multi-channel capabilities. This has been introduced way back in 2007. Design an application once – deploy it on any channel available on modern handsets, including voice, video, text, and mobile Web, and benefit from common maintenance, deployment, reporting, and analytics. Customers like T-Mobile Czech are [...]

Seems like yesterday that we released VoiceObjects 9. And still here we are with Revision 1  (R1) of VoiceObjects 9.0.
Yes, it fixes a couple of issues that we found or that you reported to us (thanks, and keep the feedback coming!) – but more than that it is chock-full of new features and functionalities to [...]

Voxeo again underscores its leadership in partner and customer focus and support:
Voxeo University just started to offer free instructor-led training courses, taking place in both training centers in Orlando, Florida and Cologne, Germany, and for everybody! You just need to register and cover your travel expenses.
Until the end of 2009, the following VoiceObjects training [...]

Load and performance testing, functional regression testing, active production monitoring – things that ain’t fun, but need to be done if you’re serious about service quality and 24×7 availability.
For internal quality assurance based on test automation, as well as for automated testing in projects delivered by our own professional services and by partners, the Voxeo VoiceObjects [...]

Since the end of 2008, VoiceObjects is part of the Voxeo family and since this time we worked on extensive enhancements for our technical support for customers, partners and developers.
While it was planned to open up the support system for our customers and partners for some time – and the old support ticketing system used [...]

A few weeks ago you have learned how to enable Infostore on your Developer Edition. Once the connection to Infostore has been established, detailed information about the calls to your application are beeing logged to the Infostore repository.  By the way if you want to learn how you can fill your new Infostore repository faster [...]

The following text describes how to download, install and configure MicroStrategy and VoiceObjects Analyzer for MicroStrategy to properly work together.
Before we begin with the installation process itself you should take a moment and step through the prerequisites, so that everything needed is available for the setup.
Prerequisites & System Requirements:

VoiceObjects Analyzer [...]

Can you do outbound dialing with VoiceObjects? Does VoiceObjects support call conferencing? How do I do call whispering using VoiceObjects? Questions of this kind reach us from time to time, and I have recently held a Developer Jam Session on the topic of Integrating Advanced Call Control in VoiceObjects Applications using CCXML to address some [...]