In the upcoming jam session, Andreas Volmer and Martin Mauelshagen will talk about ”Voxeo VoiceObjects – Reporting and Analytics Best Practices”.

With (voice or multi-channel) applications created in VoiceObjects, comprehensive reporting and analytics comes out-of-the-box: VoiceObjects Analyzer reports help you understand how callers use the application, where they struggle, and what the task completion rates are. In order to make best use of this highly integrated platform, call flow developers should be aware of how their implementation design decisions influence reporting.

In this webinar, we will create simple call flows using Module, Menu, Input, Layer, and Business Task objects, make test calls, and show the results in VoiceObjects Analyzer standard reports. Our aim is to show how the value of reporting can be maximized by making proper design decisions.

We will try to make this webinar useful both for absolute beginners and for VoiceObjects veteran developers!

REGISTER NOW 

Date:
September 29,02010
Time:
8:00 AM Western, 11:00 AM Eastern, 5:00 PM Central European
Speakers:
Andreas Volmer, Presales Manager EMEA
Martin Mauelshagen, Business Intelligence Engineer

Looking forward to welcome you in this session.

Tags: Analyzer, Developer Jam Session, reporting

This entry was posted on Tuesday, September 7th, 2010 at 12:25 pm and is filed under Best Practices, Developer Jam Sessions, Reporting and Analytics, Tips and tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.