Webinar of the week “How To Transform Customer’s Experience While Driving Down Costs”
April 13th, 2010 by swinterkampJoin us for our Business Webinar on April 15th, 2010.
Dan York, Director Conversations at Voxeo and Elizabeth Herrell, Vice President and Principal Analyst, Forrester Research, Inc. will talk about customer expectations on phone self-services, benefits of multi-channel strategies, and the usage of new channels such as social medias within the service offerings. Read More



