On November 04th, Andreas Volmer and Ralf Rottmann will talk about “Smartphone Apps – A new Channel for Customer Care”. During this session they will show how to combine VoiceObjects with the mobile services platform from GrandCentrix in order to create state-of-the-art mobile apps that fit seamlessly into an existing multi-channel self-service strategy. They will demonstrate how to enable the multi-channel Prime Telecom demo service as a mobile app on the iPhone, building on one single service definition that can be deployed, in parallel, as an IVR, texting, mobile web, and mobile app/rich client application, centrally managed through VoiceObjects Server.

Register now for this session.

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