The future looks colorful
August 26th, 2009 by Stefan BeslingNow that Revision 1 of VoiceObjects 9.0 is available and Prophecy 10 can be previewed, it is time to look toward the bright future again.
VoiceObjects has always offered the Control Center, which gives you an up-to-the-minute view of what’s going on in your deployment and lets you take action. The information available in the Control Center covers e.g. current call volumes as well as general status information on Infostore etc. You can activate application changes, deploy and undeploy services, take server instances down for maintenance, and more.
Coming up during the remainder of this year, you will also be able to access deployment-related reports directly from within the Desktop for Eclipse Control Center:
If you’re familiar with the VoiceObjects architecture you will know that we use a Server-Instance-Service paradigm: Applications are deployed as services onto logical servers, which in turn can be run on multiple instances in a cluster to facilitate load balancing and failover.
Reports will be available on all three of these levels, covering e.g. the number of sessions over time for various ranges.
Similarly it will be possible to check e.g. on load distribution within a cluster to make sure that each instance carries its fair share.
Or to dig into call durations for individual services to see how callers fare.
There will even be direct access to Business Task information, so you can see right from the Control Center not just whether an application is up and running, but whether it actually does its job of giving callers what they want.
Sounds good? Then wait until you hear what else is in store 
To learn more, contact us, follow us on Twitter – or visit us in New York at SpeechTEK 2009. We’re in booth 800 and look forward to meeting you!
Tags: Analyzer, Infostore, VoiceObjects Developer Edition 9.0
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